5 Lessons for Better Feedback

Here are a lessons I’ve learned on asking for better feedback:

1. When looking for constructive criticism, consider asking instead for advice. This will help you ease into the conversation – any criticism will come naturally:
   
   • “Could I ask for your advice on…”
   • “I would appreciate your input on how to approach…”
2. Come prepared with specific questions, and ask follow-ups until you understand the full scope of the input you receive:
   • “What is something I should do more of?”
   • “What is something I should do less of?”
   • “You’ve suggested that I should (…) What makes you say that? Where would you suggest I start?”
3. Follow-up on compliments you receive, to better understand what about your performance was good, and how you can build on it:
   • “Thank you for the compliment. What was it about (…) that you thought worked particularly well? Is that something I should always be doing? Is there anything you would change?”
4. Play the devil’s advocate and share some of the criticism you have received, to help with “color” and validation:
   • “I’ve been told that (…) Is that something you see as well?”
   • “At times, I feel that I (…) Would you agree? Is that something you would have me change?”
5. Summarize your takeaways in a few bullet points, and don’t hesitate to ask for help:
   • “I have 3 takeaways here: (…) (…) (…)”
   • “As I work on these items, could I ask for your help in making sure I’m on track? If you see me going down the wrong path, I’d appreciate it if you could let me know.”